COOKIES POLICY
All cookies and similar tools integrated on the websites www.dtse.sk, and related websites, applications and profiles (hereinafter collectively referred to as the “Websites”) are operated by (as Controller):
Deutsche Telekom Services Europe Slovakia s.r.o.
Legionárska 10
811 07 Bratislava
Slovak Republic
IČO: 44 921 101
We attach great importance to the protection of our personal data. Whenever we are required to do so by law, we inform you about what personal data we collect, how your data is used and how you can influence this process.
Regarding cookies, you can contact the data protection officer at any time, either:
- by e-mail to: DTSE_SK_security@telekom.com
- by post to: Data Privacy Officer, Deutsche Telekom Services Europe Slovakia s.r.o., Legionárska 10, 811 07 Bratislava .
This document is primarily dedicated to visitors of the Website, as it provides information about how we use cookies and similar tools in connection with the use of the Websites and how we continue to use the data obtained in this way.
This document supplements and specifies the general information of the Controller on the protection of personal data, which is available in the Privacy Policy.
As the data subject, you have the right to withdraw your consent at any time, while the withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal. At the same time, for reasons related to your situation, you, as a data subject, have the right to object to the processing of personal data carried out on:
- the legal basis for legitimate interests
That objection shall have the same effect as the withdrawal of consent.
1. For what purposes and on what basis do we use cookies?
We use necessary and analytical cookies for the following purposes and based on the following legal bases:
| Purpose of processing | Type of cookies | Legal basis |
| Providing support to website visitors and ensuring the functionality of the Website | Required cookies | Legitimate interest explained below, Article 6 (1) f GDPR |
| Analytical and PR purposes | Analytic through partners | Consent of the data subject, Article 6 (1) a GDPR |
However, these unifying purposes include a number of processing operations, which we describe in more detail below:
| Purpose of processing | More detailed explanation |
| Providing support to website visitors and ensuring the functionality of the Website | Optimal functioning of the website. This is the processing of essential and preference cookies, which allow us to use your chosen website settings, such as storing your consent or disagreement with cookies, or your chosen language settings or your video player configuration of the embedded video or other active elements, contradict the basic functions of the Website such as access to secure areas of the Website. Website security. This is the processing of necessary cookies that contribute to protection against bots and to activate the protection of websites against DoS/DDoS cyberattacks. To achieve the purpose, cookies from Google ReCaptcha are also used to read and filter the requests of bots. Basic measurement of website traffic. This is the processing of necessary cookies that allow to collect and evaluate basic statistics on the use of our website for the purpose of improving its performance and availability in case of increased traffic, without the possibility of sharing them with a third party and using them for the needs of marketing analytics. |
| Analytical and PR purposes | Raising awareness in the online environment: It includes the processing of personal data necessary in particular for: (i) managing and using official profiles established on Facebook, Instagram, LinkedIn, including moderating communications and comments and interactions with the content of other users of the social network, (ii) managing and using our own channel to post videos on Youtube , (iii) publishing posts and blogs containing also personal data of employees, partners or persons with whom we have a different legal relationship on our social networks and website, (iv) using the contact form integrated into our websites to support and navigate website visitors and providing a general information service throughout the Controller’s organization, Analytics : is about processing cookies, which includes, in particular, the processing of personal data necessary for (i) the measurement of traffic and other indicators related to the use of our Websites by the data subject and the performance of the advertising campaign by third-party tools (Google Analytics), which also use cookies stored in the end-user’s device as a result of the use of our Website. |
We also carry out these processing operations on the basis of our legitimate interests, which are:
- Optimal functioning of the website;
- Website security ;
- Basic measurement of website traffic;
- Raising awareness in the online environment.
In justified cases, Deutsche Telekom Services Europe Slovakia s.r.o. may also use the data obtained through cookies for other purposes, which we inform about in the Privacy Policy.
2. Will your user habits be evaluated, e.g. for ad targeting or tracking?
Explanations and definitions
We want you to like using our Websites and take advantage of our products and services, in which we also have an economic interest. We analyse your user habits on the basis of anonymised or pseudonymised data so that you can find products that interest you and to make our Website user-friendly. Deutsche Telekom Services Europe Slovakia or its contractual data processors create user profiles that meet legal requirements. The information obtained cannot be reconnected directly to you. The following information is intended to provide you with general information about the different purposes of data processing. The cookie message displayed when you visit our website gives you the option to allow or refuse the use of cookies. Cookies that are strictly necessary for the provision of the Website cannot be refused.
Tag management (not necessary)
Tag management allows us to manage the use of tools on various sub-pages and of their Websites. The content of the tag determines which tools will be used for this page. Tag management is used to ensure that tools are used in each individual case only where appropriate.
Market research / reach measurement (consent)
Impact measurement provides statistics on the intensity of use of the Websites and the number of users, along with comparable data for all connected services. Market research is designed to learn more about the target groups that use services or applications and view ads. Individual users are not identified. Your identity is always protected.
3. What types of cookies do we use?
Cookies are files that are stored on your mobile device or internet browser used by your device when browsing our websites and send us information about your activity. It is a technology that helps us to better control and set up our Websites, to understand your behavior during their use, but also to target our online advertising and campaigns more directly.
We use the following basic types of cookies on our Website:
- Required cookies – Basic website functionality. These cookies are always active and necessary for our website to function properly.
- Analytical cookies – We use cookies and similar technologies on our websites to help us improve our services. These technologies are also used by our partners who offer their services independently. Data and information are transmitted to partners for analysis purposes, and sometimes also processed there for the partners own analysis purposes and merged with third party data. This means that information about your use of the digital service is collected and processed to better understand and improve our products and offers.
In accordance with the law, we require your prior consent for all Analytical cookies, which you can withdraw at any time, and we store the Required cookies automatically without the need for your consent on the legal basis of legitimate interests.
4. What specific cookies do we use and what is their lifespan?
A specific list of all cookies we use on the Website can be found in the list below.
The list also contains other necessary information, including the lifespan of the cookies or the length of their functionality. Depending on how long cookies are stored on your device or browser, they can be divided into short-term cookies (session cookies), which are deleted when you close your browser or end your session, and long-term cookies (persistent cookies), which remain stored on your device and are only deleted after a certain period of time has elapsed or by actively deleting the cookies, which you can do at any time.
In this list, we also explain on which specific Website the cookies are used.
Cookies settings:
| Category Cookies | Cookie name | Provider | Additional information | Expiration | Target location |
| Necessary cookies | CookieConsent | www.dtse.sk | Cookie to manage cookie consent. | 1 year | Slovakia |
| Necessary cookies | CrossConsent | www.cookiebot.com | Cookie to manage cookie consent. More info on https://www.cookiebot.com/en/cookie-declaration/ | 1 year | Slovakia |
| Necessary cookies | _GRECAPTCHA | www.recaptcha.net | Provides risk analysis for the reCAPTCHA forms antispam service | 180 days | USA |
| Preference cookies | WP-wpml_current_language | CMS | Setting the language of the page | session | Slovakia |
| Statistical cookies | _Ga | Loading the Google Analytics script | 1 day | USA | |
| Statistical cookies | _gid | Loading the Google Analytics script | 1 day | USA | |
| Statistical cookies | _Ga_ # | Loading the Google Analytics script | 1 day | USA | |
| Statistical cookies | _Gat | Loading the Google Analytics script | 1 day | USA |
5. How to withdraw your consent to cookies?
By interacting with the active element “Cookie settings” on the footer of the website, you will again see a cookie bar in which you only need to change your original preference to required one with one click. Changes to settings will take effect immediately.
You can also withdraw your consent by submitting a data subject request to our responsible person, but this process is not immediate and automatic. We therefore recommend that you change your settings directly on the Website in the manner described above.
6. How to prevent cookies from being stored on your device?
If you do not give your consent via our cookie bar (as far as analytical cookies), these cookies will not be stored on your device. Not granting consent to analytical cookies has no impact on the functionality of the Website. You can delete all types of cookies (both necessary and analytical) at any time through the settings of your internet browser, however, in case of deletion of necessary cookies, some settings and functions of our Webs may not work optimally.
In relation to specific third-party analytical cookies, it is also possible to use so-called opt-out mechanisms to prevent the use of specific third-party cookies not only in relation to our Website, but in general to the use of any other websites, or in relation to specific social networks that you use and have your own user account set up on them.
| Google Analytics | By installing the add-on plugin in your internet browser, you will prevent the storage of cookies from Google Analytics and your monitoring by this service in general, not only on our website, but also on any other website. The add-on is available here: https://tools.google.com/dlpage/gaoptout |
At the same time, it is possible to delete those cookies that are stored in your browser. Follow the information below, depending on what browser you’re using:
If you wish to increase your protection against unauthorized tracking of your device and behavior on the Internet via cookies (especially third parties), use the “Do Not Track” function (or Third-party cookie blocking), which you can turn on according to the type of browser you are using by following the following instructions:
7. To whom we will transfer your data?
Processors, i.e. companies that we oblige to process data within the legally defined scope, Article 28 of the GDPR (service providers, agents). In this case, the responsibility for protecting your data remains with Deutsche Telekom Services Europe Slovakia. We use companies mainly in the areas of: IT, HR, finance.
Business partners who, on their own responsibility, provide services for you or in connection with your contract with us. This is the case if you order the services of these partners from us, if you agree to the involvement of the partner, or if we involve the partner based on the legal permission.
In relation to legal requirements: In certain cases, we are legally obliged to transfer certain data to a government authority that requests it.
We provide detailed information about the categories of current recipients of personal data in the Privacy Policy.
8. Where are your data processed?
Your data will be processed in Slovakia and other European countries. If, in exceptional cases, your data is processed in countries outside the European Union (so-called third countries), the processing will take place:
a. if you have expressly consented to this (Article 49(1) GDPR). (In most non-EU countries, the level of data protection does not correspond to EU standards. These include, in particular, the complex monitoring and control rights of state authorities, e.g. in the US, which disproportionately interfere with the data protection of European citizens, or
b. to the extent necessary for us to provide you with our services (Article 49(1)(b) GDPR), or
c. to the extent required by law (Article 49(1)(c) GDPR).
In addition, your data will only be processed in third countries if certain measures ensure an adequate level of data protection (e.g. EU Commission adequacy decision or appropriate safeguards, Art. 44 et seq. GDPR).
Your data is mainly stored on our servers in the EU, however, to the necessary and minimal extent, third party cookies may be transferred to the USA. Some of our vendors that we use to use cookies or various plug-ins integrated into our websites are based, or their other group companies are based, in the United States of America, which is generally considered a third country that does not guarantee an adequate level of protection. In many cases, data may not physically leave servers located in the EU, but processing due to the location of the supplier may be subject to third country law. We therefore only carry out these cross-border transfers in strict compliance with the law (in particular the GDPR) and only where our findings and conclusions are that sufficient measures are in place to mitigate the risks to data subjects, as set out by the CJEU in case C-311/18 (Schrems II).
On 10 July, 2023 the European Commission adopted its adequacy decision for the EU-U.S. Data Privacy Framework. The adequacy decision concludes that the United States ensures an adequate level of protection – compared to that of the EU – for personal data transferred from the EU to US companies participating in the EU-U.S. Data Privacy Framework. Notably, the new obligations were geared to ensure that data can be accessed by US intelligence agencies only to the extent of what is necessary and proportionate, and to establish an independent and impartial redress mechanism to handle and resolve complaints from Europeans concerning the collection of their data for national security purposes.
| Service supplier | Appropriate safeguards and additional measures |
| Google Ireland Limited established in Gordon House, Barrow Street, Dublin 4, Ireland (Google Analytics, Google reCaptcha, Google Maps a Google AdWords) | A new type of standard contractual clauses approved by the relevant European Commission decision (Module 1 and Module 2) and appropriate additional measures with a further explanation of the setting. EU-USA Data Privacy FrameworkMore information can be found on https://business.safety.google/adsdatatransfers/ https://services.google.com/fh/files/misc/safeguards_for_international_data_transfers.pdf https://business.safety.google/adscontrollerterms/sccs/ |
9. Where can you find the information that’s important to you?
This Cookie Information provides an overview of how we process your data stored in your browser or otherwise obtained from your terminal device.
Further information, including information on data protection in general and for specific products and services, is available at Privacy Policy.
10. Is the storage of cookies on my device a contractual or legal requirement and what are the consequences if I prevent them from being stored?
The provision of any cookies is not a legal requirement and therefore their non-provision has no negative consequences with legal significance for you. However, working with necessary cookies can be considered from and necessary for the provision of the services you are interested in. In the case of analytical cookies, their provision is purely voluntary and is governed by the granting or non-granting of your consent. Failure to grant this consent has no negative consequences for you.
11. How do we use cookies to manage our social media profiles?
Simple links (links) are also available on our Website that allow an immediate connection between our Website and our profile set up on a social network or other platform (Instagram, Facebook, YouTube, LinkedIn, among others). In these cases, these are not active plug-ins that cause data processing that requires the consent of logged-in or non-logged-in users of these social networks.
However, in the case of interaction with icons displaying individual social networks, cookies and personal data may be processed on the part of the social network provider, over which we may have no control or influence. Deutsche Telekom Services Europe Slovakia is not responsible for this use of cookies. For more information on the processing of cookies, it is therefore necessary to familiarize yourself with the cookie processing rules published by the social network providers, which are easily accessible via the following links:
Deutsche Telekom Services Europe Slovakia is responsible for the processing of your data only to a certain extent, for example if you visit our profile, if we communicate with each other on a social network or if we target you with advertising on social networks. On our social media profiles, we may process your personal data and cookies for marketing or statistical purposes jointly with the relevant social network Controllers as so-called joint controllers within the meaning of the GDPR. Based on this fact, we are obliged to inform you about the essential parts of the agreements we have concluded pursuant to Article 26 of the GDPR:
12. Use of data used by third-party plug-ins and social media platform operators
Some Websites may contain social media buttons (e.g. Facebook, Google, Instagram, Twitter or LinkedIn) that you can use to recommend Deutsche Telekom Services Europe Slovakia services to your friends and family.
We currently only use pictograms from relevant social networks and social media on our Websites. After clicking on the pictogram, you will be redirected to the company website of the respective social media platform. Social media platforms and third-party content providers, which can be accessed by clicking on the pictogram, provide their services and process their data on their own responsibility.
When a social media plugin or link is activated by clicking on the pictogram, including when sharing content (Article 6(1) GDPR), the following data may be transmitted to the social media provider: IP address, browser information, operating system, screen resolution, browser plug-ins installed (for example, Adobe Flash Player), previous website if you followed the link (referrer), the URL of the current website, etc.
The next time you visit the Website, the social media plugins are again provided in the default prohibited mode, ensuring that no data is transferred when you visit the Website repeatedly.
Further information on social media plugins and the scope and purpose of data processing by their providers, as well as further information regarding the protection of personal data, can be found in the privacy information published by the respective controller.
On individual Websites we use Google Maps for maps, locations and route planning, e.g. in the Contact section of the Deutsche Telekom Services Europe Slovakia website. Google Maps is operated by Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). By embedding Google Maps, your IP address is transmitted directly to Google and a cookie is stored as soon as you visit this kind of Website. You can obtain information and unsubscribe from data processing by Google at any time at http://www.google.de/intl/de/policies/privacy.
As part of the security of our websites against cyberattacks, we use Google reCAPTCHA. By using our Websites, you acknowledge that the ReCAPTCHA API works by collecting hardware and software information related to your end device used when browsing our websites and sending it to Google for analysis. This data is used to improve the service and for general security purposes and will not be used for Google’s display of personalized advertising. Further details on the processing of personal data can be found in the Privacy Policy, the Google Terms of Service and the Google reCaptcha Supplemental Information, which also applies to the provision of this service.
Videos processed by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, which are stored on the www.youtube-nocookie.com site and can be played directly from our website may also be embedded in our website. By visiting our website, YouTube receives information that you have invoked a subpage of our website in connection with your interaction with an embedded video(e.g. by playing it). YouTube stores the data collected about you as user profiles and uses it for the purposes of advertising, market research and/or to tailor its website to the needs of users. The data is transmitted regardless of whether YouTube provides a user profile through which you have logged in or whether there is no user account. If you have a YouTube user profile and do not wish to be associated with your profile, you must log out of your YouTube profile or other Google services (e.g. Gmail) before activating the embedded video. User profile evaluation is also carried out for non-logged-in users, primarily for the purpose of providing appropriate advertising. You are entitled to object to the creation of such user profiles, and you must contact YouTube to object. We have no influence on the transfer of data and the use of your data by YouTube for its purposes, and you can use the link: https://policies.google.com/privacy.
With LinkedIn retargeting and conversion tracking (LinkedIn Ireland, headquartered Wilton Plaza, Wilton Place, Dublin 2, Ireland) using the LinkedIn Insight tag allows the collection of statistical, pseudonymous data (referrer URL, IP address (truncated), device and browser features) about visiting the Website and using our Webpages and, on this basis, to provide corresponding aggregated statistics. In addition, this information is used to display offers and relevant recommendations specific to your interest after you have been interested in certain products, information and offers on our respective pages. This information is stored in a cookie for 6 months. You can inquire about the processing of LinkedIn data at any time and object to it on the https://www.linkedin.com/legal/privacy-policy?trk=registration_footer-privacy-policy.
The information contained herein is subject to continuous changes and updates.
This Cookie Policy was updated in September 2025.
Deutsche Telekom Services Europe Slovakia s.r.o.