SAP Change & Transformation Manager
We are looking for an experienced SAP Business Readiness & Change Manager to lead organizational readiness activities for large-scale SAP S/4HANA transformation programs.
The successful candidate will be responsible for ensuring that business organizations, leaders, employees, key users, and support functions are fully prepared for SAP go-live events and the adoption of new business processes, digital workflows, and operating models.
Business Readiness encompasses all activities required to prepare an organization for a successful SAP deployment, including change impact management, stakeholder engagement, collaboration with the communications team, training, readiness assessments, adoption management, and hypercare preparation.
This role is not focused on technical SAP implementation or overall programme delivery. Its primary responsibility is to ensure that business teams, processes and users are fully prepared to adopt new ways of working and operate successfully from Day 1 after Go-Live.
SAP Change & Transformation Manager
Your responsibilities will include:
Business Readiness Leadership
- Develop further and implement Business Readiness strategies and plans for SAP S/4HANA transformation programs.
- Establish readiness governance, frameworks, reporting structures, and management routines.
- Define and maintain business readiness criteria, milestones, and quality gates.
- Drive readiness assessments and support Go/No-Go decision processes.
- Ensure business continuity throughout deployment, cutover, hypercare, and stabilization phases.
- Monitor overall organizational readiness and proactively address readiness risks.
Change Impact Management
- Lead Change Impact Assessments across business processes, organizational structures, roles, systems, ways of working, and support models.
- Evaluate the impact of SAP-driven changes on business operations and end users.
- Define mitigation strategies and change action plans.
- Maintain change impact and readiness tracking dashboards.
- Support local teams in translating global SAP changes into local business impacts.
Stakeholder and Sponsorship Management
- Develop stakeholder engagement and sponsor roadmaps.
- Build strong partnerships with business leaders, process owners, project teams, and local management.
- Coach senior leaders in sponsoring organizational change.
- Facilitate stakeholder alignment and readiness decision-making.
Communication and Engagement
- Cooperate with our communication team to provide input for clear and business-focused messaging regarding the transformation vision, benefits, impacts, and expectations.
Training and Capability Building
- Define learning and enablement strategies for impacted user groups.
- Establish and govern Key User, Super User, and Change Champion networks.
- Ensure role-based learning concepts are developed and deployed.
- Track training effectiveness and readiness indicators.
- Support knowledge transfer and user adoption activities throughout the program.
User Adoption and Hypercare
- Define and monitor adoption metrics and success measures.
- Assess end-user readiness before deployment.
- Support business hypercare preparations and stabilization activities.
- Identify adoption barriers and coordinate corrective actions.
- Collect and incorporate business feedback into continuous improvement activities.
Readiness Governance and Reporting
- Prepare readiness dashboards and executive status reports.
- Facilitate readiness reviews with business stakeholders.
- Escalate readiness risks and mitigation actions where required.
- Present readiness status to Program Management, Steering Committees, and senior stakeholders.
What we expect from you:
- Minimum 7 years of relevant experience in Organizational Change Management, Business Readiness or business-focused transformation, including direct responsibility for driving organizational and user readiness.
- Proven experience supporting major SAP ECC or SAP S/4HANA transformation programmes, ideally including at least 3 years of SAP S/4HANA transformation experience.
- Hands-on ownership of Organizational Change Management and/or Business Readiness activities within at least one major SAP implementation, rollout or deployment through Go-Live.
- Demonstrated experience conducting Change Impact Assessments, identifying how new systems and processes affect business operations, organizational roles, responsibilities and ways of working.
- Proven ability to define, assess and track Business Readiness using structured criteria, readiness assessments, progress reporting, risk identification and corrective actions before Go-Live.
- Practical experience managing stakeholder engagement, executive sponsorship, resistance to change and user adoption across international and cross-functional business environments.
- Experience establishing or coordinating Change Champion / Super User networks, training readiness and user enablement activities to support successful adoption of new processes and systems.
- Experience collaborating with business process owners, SAP functional teams, testing/UAT, data migration and cutover teams to ensure business readiness and operational continuity.
- Understanding of Go-Live readiness, business continuity risks, post-Go-Live stabilization and the transition to business-as-usual operations.
- Ability to demonstrate concrete examples of personally owned Change Management / Business Readiness deliverables, rather than only overall project or programme coordination.
- Bachelor's or Master's degree in Business Administration, Organizational Development, Psychology, Human Resources, Communications, Information Systems or a related discipline.
- Prosci or APMG Change Management certification is a strong advantage.
- Fluent English required; German language skills are an advantage.
- Willingness to travel internationally (can be more frequent) and work regularly from our Bratislava office (at least 2 days a week).
At our company, we believe in creating a positive work environment where employee wellbeing and growth truly matter. If this opportunity excites you and you’d like to join a dynamic team that genuinely cares about its people, send us your CV in English and become part of our journey!
As part of Deutsche Telekom Group, we offer not only a healthy work-life balance and international career opportunities, but also strong support for personal and professional development. We encourage performance, ambition, and growth, and provide a wide range of trainings, certifications, and e-learning programs to help you continuously develop your skills. At Deutsche Telekom Services Europe Slovakia, we are proud to be an equal opportunity employer.
We review all applications fairly, without discrimination based on race, color, religion, gender, sexual orientation, gender identity, nationality, citizenship, age, disability, health condition, marital status, or any other characteristic protected by law. We welcome candidates from all backgrounds and strive to create an inclusive, supportive, and empowering workplace where everyone can thrive.
SAP Change & Transformation Manager
Benefits
Annual bonus
In accordance with the employer’s compensation policy, employees are eligible for an annual bonus of up to 5% (expert positions) or 15% (managerial positions) of their annual base salary, subject to achieving 100% of the performance criteria defined by the employer.
Meal Allowance
Meal contribution of EUR 7.50 per working day, of which EUR 6.50 is paid by the employer, provided in advance via a Ticket Restaurant card or as a financial allowance.
Cafeteria & Wellbeing
Monthly contribution of EUR 25 to the Cafeteria benefits system or a MultiSport card + access to psychological counselling services Mojra.sk through Cafeteria benefit points.
Flexibility & My Days
Employees can organize their working day according to their preferences, while respecting the core working hours from 9:00 AM to 2:00 PM. Entitlement to one or more paid leave days without the need to provide a medical certificate. The number of days is determined by the line manager. Additional paid leave is provided to parents of first-grade schoolchildren on their child’s first school day.
Company Mobile Phone
Company mobile phone for both business and personal use, including unlimited calls, SMS/MMS, and 15 GB of EU roaming data at 4G speed. After the data allowance is consumed, the speed is reduced to 128 kbps.
Learning & Growth
Career development and training opportunities focused on both soft and hard skills. Employees receive a EUR 180 contribution towards language courses on each employment anniversary with DTSE Slovakia.
Refferal bonus
Reward of up to EUR 1,700 for the successful referral of a candidate hired on a permanent employment contract.
Discounts
Discounts of up to 50% on Telekom products, including internet, fixed-line, and mobile services. Discounts with dozens of partners in the areas of health, sports, fashion, culture, travel, housing, and education.
Supplementary Pension Contribution
Employer contribution to the employee’s selected supplementary pension scheme in the amount of 1.5% of gross salary.
Benefits for Future Parents
Employees receive a EUR 100 contribution upon the birth of a child. Fathers receive one additional week of paid leave on top of the statutory two-week paternity leave. Employees going on parental leave may retain their company mobile phone for up to one year.
Community & Team Spirit
Summer and Christmas parties, St. Nicholas Day events, Health Days, blood donation campaigns, team-building activities, and more.
Relocation Bonus
Employees relocating from another country to Slovakia based on an employment contract with DTSE Slovakia are eligible for a EUR 1,500 relocation allowance, paid during the first three months of employment (EUR 500 per month).
Are you interested in this position?
Fill out the form and join our team.