Team Lead and Domain Expert for Demand Integration
We are looking for an experienced Team Leader & Domain Expert in area of Commissioning Settlement to combine people leadership with deep functional expertise in Customer Finance and Demand Integration Sales Partner management. In this role, you will lead a team, act as a trusted advisor for complex business and contractual topics and drive operational excellence across the commission settlement landscape for external sales partners.
Team Lead and Domain Expert for Demand Integration
Your responsibilities will include:
• Lead, develop, and motivate a high-performing team.
• Drive employee engagement, performance management, coaching, and career development.
• Manage recruitment, onboarding, talent development and succession planning activities.
• Foster a collaborative and customer-focused team culture.
• Support knowledge transfer and capability development across the organization.
• Act as the primary escalation point for people-related and operational topics.
• Act as the Subject Matter Expert for Commission Settlement processes and related business areas.
• Coordinate complex requirements across Sales, Commission Settlement, Legal, Finance, and IT stakeholders.
• Provide expert guidance on contractual, operational, and process-related matters.
• Draft, review, and coordinate legally relevant documents, including sales partner contracts, side agreements, and terms & conditions.
• Support the implementation of new business models, pricing concepts, and commission frameworks.
• Advise business stakeholders on contractual obligations, compliance requirements, and potential risks.
• Identify contractual and operational risks and initiate corrective actions where required.
• Serve as the escalation point for complex customer, partner, contractual, and operational issues.
• Identify and implement process optimization, automation, and digitalization opportunities.
• Drive continuous improvement, governance, quality, and compliance initiatives.
• Define and monitor process and quality KPIs.
• Build and maintain strong relationships with business partners, Legal, Sales, Finance, and IT stakeholders.
• Lead or support projects, transformations, and process improvement initiatives.
What we expect from you:
• Bachelor's or Master's degree in Business Administration, Finance, Accounting, Economics, Law, IT, or a comparable field.
• Equivalent professional experience combined with strong expertise in contract management, commission settlement, or customer finance may be considered. Experience
• Several years of experience in Commission Settlement, Customer Finance, Order-to-Cash, Contract Management, Process Management, or Shared Services.
• Proven experience in team leadership, people management, or functional leadership.
• Experience coordinating cross-functional stakeholders and managing complex business requirements.
• Experience with contract-related topics and drafting business or contractual documentation is highly desirable.
• Experience with process improvement, project management, and SAP-based environments.
• Fluent German and English.
• Strong leadership, coaching, and mentoring skills.
• Ability to draft, review, and coordinate complex business and contractual documents.
• Deep understanding of Commission Settlement, Sales Partner Management, and Order-to-Cash processes.
• Extensive experience in coordinating complex tasks involving interdisciplinary teams.
• Strong stakeholder management and cross-functional collaboration skills.
• Excellent communication and presentation abilities.
• Analytical mindset with strong problem-solving and decision-making capabilities.
• Understanding of governance, compliance, risk management, and quality management principles.
• Customer-focused, results-oriented, and accountable.
• High degree of ownership, resilience, and continuous improvement mindset.
At our company, we believe in creating a positive work environment where employee wellbeing and growth truly matter. If this opportunity excites you and you’d like to join a dynamic team that genuinely cares about its people, send us your CV in English and become part of our journey!
As part of Deutsche Telekom Group, we offer not only a healthy work-life balance and international career opportunities, but also strong support for personal and professional development. We encourage performance, ambition, and growth, and provide a wide range of trainings, certifications, and e-learning programs to help you continuously develop your skills. At Deutsche Telekom Services Europe Slovakia, we are proud to be an equal opportunity employer.
We review all applications fairly, without discrimination based on race, color, religion, gender, sexual orientation, gender identity, nationality, citizenship, age, disability, health condition, marital status, or any other characteristic protected by law. We welcome candidates from all backgrounds and strive to create an inclusive, supportive, and empowering workplace where everyone can thrive.
Team Lead and Domain Expert for Demand Integration
Benefits
Annual bonus
In accordance with the employer’s compensation policy, employees are eligible for an annual bonus of up to 5% (expert positions) or 15% (managerial positions) of their annual base salary, subject to achieving 100% of the performance criteria defined by the employer.
Meal Allowance
Meal contribution of EUR 7.50 per working day, of which EUR 6.50 is paid by the employer, provided in advance via a Ticket Restaurant card or as a financial allowance.
Cafeteria & Wellbeing
Monthly contribution of EUR 25 to the Cafeteria benefits system or a MultiSport card + access to psychological counselling services Mojra.sk through Cafeteria benefit points.
Flexibility & My Days
Employees can organize their working day according to their preferences, while respecting the core working hours from 9:00 AM to 2:00 PM. Entitlement to one or more paid leave days without the need to provide a medical certificate. The number of days is determined by the line manager. Additional paid leave is provided to parents of first-grade schoolchildren on their child’s first school day.
Company Mobile Phone
Company mobile phone for both business and personal use, including unlimited calls, SMS/MMS, and 15 GB of EU roaming data at 4G speed. After the data allowance is consumed, the speed is reduced to 128 kbps.
Learning & Growth
Career development and training opportunities focused on both soft and hard skills. Employees receive a EUR 180 contribution towards language courses on each employment anniversary with DTSE Slovakia.
Refferal bonus
Reward of up to EUR 1,700 for the successful referral of a candidate hired on a permanent employment contract.
Discounts
Discounts of up to 50% on Telekom products, including internet, fixed-line, and mobile services. Discounts with dozens of partners in the areas of health, sports, fashion, culture, travel, housing, and education.
Supplementary Pension Contribution
Employer contribution to the employee’s selected supplementary pension scheme in the amount of 1.5% of gross salary.
Benefits for Future Parents
Employees receive a EUR 100 contribution upon the birth of a child. Fathers receive one additional week of paid leave on top of the statutory two-week paternity leave. Employees going on parental leave may retain their company mobile phone for up to one year.
Community & Team Spirit
Summer and Christmas parties, St. Nicholas Day events, Health Days, blood donation campaigns, team-building activities, and more.
Relocation Bonus
Employees relocating from another country to Slovakia based on an employment contract with DTSE Slovakia are eligible for a EUR 1,500 relocation allowance, paid during the first three months of employment (EUR 500 per month).
Are you interested in this position?
Fill out the form and join our team.