SAP Change & Transformation Manager
We are looking for an experienced SAP Business Readiness & Change Manager to lead organizational readiness activities for large-scale SAP S/4HANA transformation programs.
The successful candidate will be responsible for ensuring that business organizations, leaders, employees, key users, and support functions are fully prepared for SAP go-live events and the adoption of new business processes, digital workflows, and operating models.
Business Readiness encompasses all activities required to prepare an organization for a successful SAP deployment, including change impact management, stakeholder engagement, collaboration with the communications team, training, readiness assessments, adoption management, and hypercare preparation.
This role is not focused on technical SAP implementation or overall programme delivery. Its primary responsibility is to ensure that business teams, processes and users are fully prepared to adopt new ways of working and operate successfully from Day 1 after Go-Live.
SAP Change & Transformation Manager
Your responsibilities will include:
Business Readiness Leadership
- Develop further and implement Business Readiness strategies and plans for SAP S/4HANA transformation programs.
- Establish readiness governance, frameworks, reporting structures, and management routines.
- Define and maintain business readiness criteria, milestones, and quality gates.
- Drive readiness assessments and support Go/No-Go decision processes.
- Ensure business continuity throughout deployment, cutover, hypercare, and stabilization phases.
- Monitor overall organizational readiness and proactively address readiness risks.
Change Impact Management
- Lead Change Impact Assessments across business processes, organizational structures, roles, systems, ways of working, and support models.
- Evaluate the impact of SAP-driven changes on business operations and end users.
- Define mitigation strategies and change action plans.
- Maintain change impact and readiness tracking dashboards.
- Support local teams in translating global SAP changes into local business impacts.
Stakeholder and Sponsorship Management
- Develop stakeholder engagement and sponsor roadmaps.
- Build strong partnerships with business leaders, process owners, project teams, and local management.
- Coach senior leaders in sponsoring organizational change.
- Facilitate stakeholder alignment and readiness decision-making.
Communication and Engagement
- Cooperate with our communication team to provide input for clear and business-focused messaging regarding the transformation vision, benefits, impacts, and expectations.
Training and Capability Building
- Define learning and enablement strategies for impacted user groups.
- Establish and govern Key User, Super User, and Change Champion networks.
- Ensure role-based learning concepts are developed and deployed.
- Track training effectiveness and readiness indicators.
- Support knowledge transfer and user adoption activities throughout the program.
User Adoption and Hypercare
- Define and monitor adoption metrics and success measures.
- Assess end-user readiness before deployment.
- Support business hypercare preparations and stabilization activities.
- Identify adoption barriers and coordinate corrective actions.
- Collect and incorporate business feedback into continuous improvement activities.
Readiness Governance and Reporting
- Prepare readiness dashboards and executive status reports.
- Facilitate readiness reviews with business stakeholders.
- Escalate readiness risks and mitigation actions where required.
- Present readiness status to Program Management, Steering Committees, and senior stakeholders.
What we expect from you:
- Minimum 7 years of relevant experience in Organizational Change Management, Business Readiness or business-focused transformation, including direct responsibility for driving organizational and user readiness.
- Proven experience supporting major SAP ECC or SAP S/4HANA transformation programmes, ideally including at least 3 years of SAP S/4HANA transformation experience.
- Hands-on ownership of Organizational Change Management and/or Business Readiness activities within at least one major SAP implementation, rollout or deployment through Go-Live.
- Demonstrated experience conducting Change Impact Assessments, identifying how new systems and processes affect business operations, organizational roles, responsibilities and ways of working.
- Proven ability to define, assess and track Business Readiness using structured criteria, readiness assessments, progress reporting, risk identification and corrective actions before Go-Live.
- Practical experience managing stakeholder engagement, executive sponsorship, resistance to change and user adoption across international and cross-functional business environments.
- Experience establishing or coordinating Change Champion / Super User networks, training readiness and user enablement activities to support successful adoption of new processes and systems.
- Experience collaborating with business process owners, SAP functional teams, testing/UAT, data migration and cutover teams to ensure business readiness and operational continuity.
- Understanding of Go-Live readiness, business continuity risks, post-Go-Live stabilization and the transition to business-as-usual operations.
- Ability to demonstrate concrete examples of personally owned Change Management / Business Readiness deliverables, rather than only overall project or programme coordination.
- Bachelor's or Master's degree in Business Administration, Organizational Development, Psychology, Human Resources, Communications, Information Systems or a related discipline.
- Prosci or APMG Change Management certification is a strong advantage.
- Fluent English required; German language skills are an advantage.
- Willingness to travel internationally (can be more frequent) and work regularly from our Bratislava office (at least 2 days a week).
V našej spoločnosti veríme v pozitívne pracovné prostredie, kde je dôležitá pohoda aj rozvoj zamestnancov. Ak vás táto príležitosť oslovila a chcete byť súčasťou dynamického tímu, ktorému na ľuďoch skutočne záleží, pošlite nám svoj životopis a pridajte sa k nám!
Ako súčasť Deutsche Telekom Group ponúkame nielen vyvážený pracovný a súkromný život a medzinárodné kariérne možnosti, ale aj priestor na osobný a profesijný rast. Podporujeme rozvoj talentu, výkon aj ambície našich kolegov. K dispozícii máte širokú škálu školení, certifikácií a e-learningových programov, vďaka ktorým môžete neustále napredovať. V Deutsche Telekom Services Europe Slovakia sme hrdí na to, že sme inkluzívnym zamestnávateľom s rovnakými príležitosťami pre všetkých.
Pri výbere kandidátov nerozhoduje pohlavie, pôvod, vek, zdravotný stav, orientácia, identita ani žiadna iná chránená charakteristika. Vítame ľudí z rôznych prostredí a budujeme pracovisko, kde sa každý môže cítiť rešpektovaný, podporovaný a súčasťou tímu.
SAP Change & Transformation Manager
Benefity
Ročný bonus
Podľa platnej mzdovej politiky zamestnávateľa predstavuje maximálne 5 % (expertná pozícia) alebo 15% (vedúca pozícia) ročnej mzdy pri 100 % splnení kritérií definovaných zamestnávateľom.
Stravovanie
Príspevok na stravovanie v hodnote 7,50 EUR (z toho príspevok zo strany zamestnávateľa je 6,50 EUR) za každý odpracovaný deň, ktorý je poskytovaný vopred na karte Ticket Restaurant alebo formou finančného príspevku.
Cafeteria a wellbeing
Príspevok do Cafeteria benefitového systému 25 EUR mesačne alebo Multisport karta + psychologické poradenstvo Mojra.sk prostredníctvom Cafeterie.
Flexibilita a voľno
Váš pracovný deň si plánujete podľa svojich preferencií s prihliadnutím na fixnú pracovnú dobu (9:00 – 14:00). Nárok na 1 a viac My Days bez nutnosti preukázania potvrdenia od doktora. Počet dní určuje nadriadený. Platené voľno pre rodičov prvákov v prvý školský deň.
Služobný telefón
Služobný mobilný telefón aj na súkromné účely (neobmedzené hovory, SMS/MMS a 15GB dát v 4G rýchlosti v rámci EÚ. Po spotrebovaní je rýchlosť znížená na 128kbps).
Vzdelávanie a rozvoj
Možnosti kariérneho rastu a vzdelávania prostredníctvom školení so zameraním na soft aj hard skills. Príspevok 180 EUR na jazykové vzdelávanie pri každom výročí v DTSE SK.
Refferal bonus
Odmena za úspešné odporučenie nového zamestnanca na trvalý pracovný pomer až do výšky 1 700 EUR.
Zľavy
Zľavy až do 50 % na Telekom produkty v oblasti internetu, pevnej linky a paušálov. Zľavy u desiatky partnerov v oblasti zdravia, športu, módy, kultúry, cestovania, bývania či vzdelávania.
DDS
Príspevok do doplnkovej dôchodkovej spoločnosti podľa výberu zamestnanca vo výške 1,5 % hrubej mzdy.
Podpora rodiny
Každý zamestnanec/zamestnankyňa získa príspevok 100 EUR pri narodení dieťaťa. Otecko získa Plus 1 týždeň k dvojtýždňovej otcovskej dovolenke.Zamestnanec odchádzajúci na materskú dovolenku získa aj služobný telefón na obdobie 1 roku.
Firemná kultúra
Letná a Vianočná párty, Mikuláš, Dni zdravia, darovanie krvi, teambuildingy a i.
Relokačný bonus
Každý zamestnanec/zamestnankyňa získa relokačný príspevok vo výške 1.500 EUR vyplatený v prvých 3 mesiacoch (po 500€) v prípade, že sa na základe pracovnej zmluvy s DTSE relokoval z inej krajiny na Slovensko.
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